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Meeting Waste


Article on Meeting Waste by Graham Ross of Lean KaizenMeetings can be a source of wasted time


Are you lonely?

Do you hate making decisions on your own?

 


Would you prefer to talk about it than do it?


Then why not hold a Meeting!

 

 

Issues associated with meetings

Have you ever gone to a meeting and some of the following things have occurred?

The meeting ended up being a lot longer than required
The meeting was ineffective and had no tangible result
It started late
There was no agenda or the agenda was not shared in advance
There was no clear purpose or objective for the meeting
There was no evaluation of the meeting process
Participants did not come prepared
Participants did not complete their tasks
The meeting leader did not keep things on track
There was no summary of the meeting and actions arising
The meeting duration was not defined

The agenda was not followed and the meeting was hijacked 

 

I'm sure you've experienced some or all of these situations. A simple way to describe the waste associated with meetings is as follows:-


 

Meet but don't discuss 

Discuss but don't decide
Decide but don't do

 

 


Most organisations waste up to 20% of their payroll on BAD meetings.

Next time you are in a BAD meeting look around you and count the cost

Meeting waste ready reckoner


Making Improvements

So how do we go about improving our experience of meetings?
How do we have fewer, shorter and more effective meetings?
How do we think Lean when it comes to meetings?

Here are some of the things we need to do.

 

 

 

Before you even contemplate holding a meeting ask yourself the following questions.

 

Do you need a meeting?
What is the Purpose and expected outcomes?
Is a meeting the best way to accomplish the purpose?
Have you considered all of the alternatives first?
What would be the consequences of not having it?
When the meeting is finished how will I judge if it was a success or failure?
Does the meeting support the overall Organisational objectives?


Getting Lean is all about eliminating wasted time.

 

What sort of meetings are best to target in terms of eliminating wasted time?

 

When the meeting is always held once a week/month/year usually for a hysterical / historical reason. These meetings are often equivalent to show and tell at Primary School
Meetings to discuss a previous meeting? Usually because the previous meeting was so poor that it needs reworked
Meetings solely to distribute information
When the meeting leader is regularly ill prepared and tries to wing it!
When the decision(s) has already been made.
6When the topic is not important enough to justify everyone's time.

 

So what are the prerequisites for organising a successful meeting ?

Time to plan it.
Where the other participants are given time to prepare.
Where participants are available and willing to attend

 


You should also ask yourself what type of meeting it should be.

 

Virtually every item on an agenda can be placed in one of the following: 

Discussion

Information

Decision

 

Why DID we have this meeting?

 

 

Here are some good reasons to hold a Meeting.

1) You need the interaction of opinions to create an idea plan or project
2) Group dynamics are essential to accomplish the purpose
3) Time restrictions limit other options - need decision
4) The subject is sufficiently complex

 

The 4 W's for Planning a Meeting

 

Planning a Meeting

 

 Where  Think about Convenience, Neutrality, Cost, and Facilities
 What  Think about Discussion, Information and Decision required
 Who  Invite only those who need to be there - the fewer the better
 When

Allow enough time for preparation
Make sure all the people are available
Mornings are usually best
Avoid beginning and end of week/holidays

 


 
 

Think about the Environment

 

"The softer the seats, the less effective the meeting. Meeting attendees will get down to business and stay
more efficient when they stand, if physically able, for part or all of the meeting."


Source: "Dr. J. Keith Cook Guidelines for More Effective Meetings."
In Communication Briefings, 1995.

 

 

 

Running the Meeting

 

Think about these:

 

Start Meeting on Time - Waste if people late
Stick to times On Agenda
Aim to Finish on Time or 5 minutes early! - Waste if meeting over runs

 

 

 

Successful Meeting -Tips

Aim to accomplish three things in one meeting
Build in social break if only time together
Define Any Other Busines (AOB)
Eliminate, avoid or delegate or reduce meetings
Investigate other means of holding meetings
Be clear about what you want any meeting to achieve
A meeting should have a beginning, middle and an end
Take a turn at chairing
Don't go to meetings if you have nothing to say
Every meeting should result in action
Actions must be followed up
Read the meeting papers before hand
Don't be late


 

 

Assess the meeting

 

Did the meeting start and finish on time?
Did everyone required attend?
Did we meet the purpose?

Are the actions arising clear and achievable?

 

 

 



Here are some of the Potential Benefits if you adopt some of these
ideas:
 

 

Elimination of Unnecessary Meetings 
Improved Preparation for Meetings 
Improved Management of Meetings 
More Effective Decision Making 
Improved Participation 

Improved Follow Through 

 

Hope this helps.

Best regards,

Graham Ross

 

 

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