Answers to Seven Wastes Exercise

1.OVER-PROCESSING   A 30 page report when a short 2 page executive summary
  would have done

2.DEFECTS Having to write out for further information because an
  application form is incomplete

3.OVER-PROCESSING Having both electronic records and paper records

4.DEFECTS Getting the wrong address on an envelope

5.DEFECTS Getting the wrong limb amputated

6.OVER-PROCESSING Excessive packaging on a music CD

7.OVER-PROCESSING Having 3 spreadsheets to record the same information

8.DEFECTS Receiving the wrong mail

9.DEFECTS Receiving 3 bits of identical junk mail

10.TRANSPORT Moving files across several floors

11.OVER-PROCESSING Sticking sticky tape over a seal on an envelope

12.MOTION Extra keyboard strokes (not using shortcuts)

13.MOTION Having to reach down to pick up a file

14.INVENTORY Holding 10 years worth of bar code labels

15.OVER-PRODUCTION Receiving 200 pieces of work from the previous process
   when your capacity is 30 per day

16.MOTION Hunting around the office for a case file

17.INVENTORY Stocking every colour of paper imaginable

18.DEFECTS Coffee but no milk in your hotel room

19.TRANSPORT Having to deliver files to a different city

20.OVER-PRODUCTION Making a few extra photo copies

21.DEFECTS Electronic key for your hotel room does not work

22.INVENTORY Having six pens and 3 staplers on your desk

23.DEFECTS Running out of headed note paper

24.DEFECTS A witness not turning up for court

25.OVER-PROCESSING Lengthy cases notes when a simple explanation
   would be more helpful